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San Bernardino County Makes Changes to Hotline for Short-Term Rental Complaints

A neighborhood of Rancho Cucamonga, a city in the Inland Empire. As it became increasingly unaffordable to purchase property in Los Angeles County, like many others, Ross' relatives turned their gazes to the Inland Empire — a stretch of land that began about 50 miles east of LA. Not long before, it had been mostly desert, vineyards and factories.
A neighborhood of Rancho Cucamonga.

San Bernardino County announced Wednesday it is replacing a telephone hotline for short-term rental complaints with a version that will help it crack down on illegal rentals.

The complaints from the hotline are now linked to a system that tracks rentals without permits in unincorporated areas. The only properties currently eligible for short-term rental permits are single-family homes.

The change comes as the industry is showing signs of recovery after a pandemic slump. Bookings are at their highest level nationally since 2019, according the data analytics company AirDNA that specializes in the market.

The San Bernardino County hotline is 1-800-205-9417.